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Accessibility & Equality

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Accessibility & Equality

At Belle Vue Dental Practice, we are committed to providing dental care and services that are accessible, inclusive, and respectful to all patients.

We aim to ensure that everyone who visits our practice or uses our website is treated fairly, with dignity and respect.

 

Accessibility

We are committed to making our services as accessible as possible.

This includes:

  • Making reasonable adjustments for patients with disabilities or additional needs

  • Supporting patients with mobility, sensory, learning, or communication difficulties

  • Welcoming registered assistance dogs in line with legal requirements

  • Offering support where patients may feel anxious or vulnerable

If you have any specific accessibility requirements, please let us know in advance so we can make appropriate arrangements.

 

Website accessibility

We aim to make our website clear and easy to use for all visitors.

We strive to:

  • Use clear language and simple navigation

  • Ensure content is readable and accessible across devices

  • Improve accessibility features where reasonably practicable

If you experience any difficulty accessing information on our website, please contact us and we will do our best to help.

 

Equality, diversity and inclusion

We are committed to providing care that is free from discrimination.

We do not discriminate on the grounds of:

  • Age

  • Disability

  • Gender or gender identity

  • Marriage or civil partnership

  • Pregnancy or maternity

  • Race, ethnicity, or nationality

  • Religion or belief

  • Sexual orientation

All patients are treated with courtesy, dignity, and respect.

 

Respectful care

We:

  • Listen carefully to patient concerns and preferences

  • Provide information in a clear and supportive way

  • Respect patient confidentiality and personal dignity

  • Aim to create a welcoming and safe environment for everyone

 

Raising concerns

If you feel that your accessibility needs have not been met, or that you have been treated unfairly, please let us know.

Concerns can be raised using our Complaints Procedure, and we will take them seriously and investigate them promptly.

Contact

If you would like to discuss accessibility arrangements or have any questions about equality or inclusion, please contact us at:

Email: info@bellevuedentalpractice.co.uk

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